Using Social Media & Email to Handle Emergencies

Emergencies and technical problems happen all the time in business. workplace phones will exit, offices is closed for snow, or websites will go down. once this happens, what does one do? however are you able to share this info together with your customers and prospects? Communication is essential and important during this age of instant access.

While not each social media platform is true for each business, we have a tendency to continuously recommend our purchasers a minimum of have a Facebook presence. and that they ought to encourage their purchasers to love their Facebook page. That way, once AN emergency happens, the data is shared on Facebook (and the other social media platform you may use).

As shortly as AN emergency or technical issue arises, post on all of your social media networks. Post a brief description of what the emergency is, after you expect it to be solved and the way they’ll contact you within the in the meantime (email, mobile phone numbers, etc.).

Unfortunately, you can’t guarantee one and all UN agency likes your Facebook page (or different social media platform) can see the post. {this is|this is often|this will be} wherever boosting a post (or making AN ad) can facilitate. On Facebook, you may boost the post for $5-10 bucks and target everybody UN agency likes your page. this may offer you a way higher probability of getting your notice seen.

Hopefully, you furthermore may do email promoting to your current purchasers and have all of their emails in an exceedingly list on a system like MailChimp, Constant Contact, etc. making a fast email blast to your purchasers lease them comprehend the emergency and giving them extra ways in which to contact you’ll be able to make sure that they don’t get annoyed throughout your emergency.


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